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The terms and conditions contained herein shall apply when you purchase our products through our website. Before placing any order, please read these Terms and Conditions. Please note that purchasing any products with us shall mean that you have read, understood, and agreed to these Terms and Conditions as well as our Privacy Policy and Terms of Use of the website. All products purchased from us are bound by the terms and conditions. In the event of discrepancy or inconsistency between these Terms and Conditions and the Privacy Policy and/or other terms of the Company, the provisions of the terms and conditions shall prevail.

GENERAL
In these terms and conditions and the Special Conditions (as defined below) (collectively referred to as the “Terms and Conditions”), “Bitos, Bitos Hygiene” or “we” or “us” means Bitos Aisa Company Limited and the “customer” or “you” means any person, firm, company or body which places an order with us. Please read these terms and conditions carefully before using the website. By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them. We shall make every effort to ensure that prices, details, and sizes of products at our e-store are up-to-date. Prices are subject to change without prior notice and all orders are subject to our acceptance at our sole discretion and stock availability.
All orders are subject to confirmation of final availability and we reserve the right to reject the order in the event that any of the products or services requested are unavailable.

REGISTRATION
You are required to register as a user before placing any order through our e-store. During the registration:
You must provide us with accurate, complete and up-to-date registration information;
You must safeguard your username and password;
You authorize us to assume that any person using the e-store with your username and password is either you or is authorized to act for you;
We have the absolute discretion to refuse the registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.
Please inform us via our website/by email/by phone immediately of any changes to the information that you provided so that we can communicate with you effectively.
In the event that your account is not used for a specified period (currently, 3 years), we will, for your own and our protection, deem your account to be no longer in use, and we will deactivate your account and all your accumulated points and/or e-vouchers will be forfeited (where applicable). You will need to reapply for a new account if you wish to make further purchases at our e-store.

PRIVACY PROTECTION
We are committed to safeguarding the privacy of individuals with respect to personal data. Please refer to our Privacy Policy.

PRODUCT INFORMATION
All images and information on our website are for reference only. Product pictures are for reference only, the actual product shall prevail. All information is subject to change without notice. We are not responsible for any inaccuracies or omissions in the information provided.
We shall make every effort to ensure that prices, details and sizes of products at our website and physical stores are up-to-date. Prices are subject to change without prior notice and all orders are subject to our acceptance at our sole discretion and stock availability.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the warehouse. We cannot guarantee that your computer monitor’s display of any color will be accurate. We shall make every effort to ensure product(s) displayed on our website are in stock. If from time to time any products become out of stock, we reserve the right to offer alternative product(s) of similar value and style.
All orders are subject to confirmation of the final availability of stock. We reserve the right to reject the order if we find out any of the products or services are unavailable due to any reason. Even when you have fully paid for any of the products or services, we still reserve the right to cancel the order.

PAYMENT
Our e-store accepts payment by designated credit cards, debit cards or other designated electronic means as specified by us. All product prices listed are in Hong Kong dollars. The applicable price shall be the price listed in our e-store as at the date of purchase. Acceptance of orders is subject to our sole discretion. A final receipt will be issued to you when goods are delivered to your address, or goods are collected at our warehouse (as the case may be).
To provide secure online transactions, we employ Internet’s Transport Layer Security (TLS) technology. It encrypts your personal information, including credit card number, name and address, so that it would not be read as information travels over the Internet. To check TLS Certificate information.
We accept Visa, MasterCard, Octopus, Union Pay, Alipay HK, PayMe, WeChat Pay and Stripe Under Credit Card Purchase Protection service, e.g. Visa Verification Service, MasterCard Secure Code, customers can enjoy safe and secure shopping by using their own credit card with specific
password or security code.
Credit cards used for shopping should be valid and under the purchaser’s own name.

NOTIFICATION OF ORDERING
Our e-store only accepts orders for delivery in Hong Kong to the specified billing address in Hong Kong. Placing an order means you agree to purchase products or services in accordance with the Terms and Conditions set out herein. After receiving your order, we will acknowledge receipt of your order.
However, it does not confirm that we have accepted your order.
We reserve the right to reject any purchase order without giving any reasons. In the event that we are unable to accept your order (for example due to payment issue), we will notify you by phone or email. If your order is accepted by us, we will confirm with you accordingly and advise the date and time
of delivery.