We are committed to safeguarding your privacy and ensuring that your Personal Data is protected. This Privacy Policy Statement explains the types of Personal Data we collect and how we process and protect that data when you visit or make a purchase from BITOSHYGIENE.COM.
We shall keep your Personal Data confidential and ensure that our policies and practices with respect to the collection, use, retention, disclosure, transfer, security, and access of your Personal Data comply with the laws of Hong Kong. If you have any questions or concerns about our policy,
or our practices with regard to your personal information, please contact us.
We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy here. We encourage you to visit this area frequently to stay informed.
Personal Information Collection Statement (“PICS”)
This PICS is issued pursuant to the PDPO in relation to the operation of our retail business by Bitos Asia Company Limited (referred to as “we” or “us”).
WHAT IS PERSONAL DATA?
Personal Data generally refers to information that can directly or indirectly identify you (“Personal Data”). This typically includes information such as your name, address, email address, and telephone number, but can also include other information such as IP address, shopping habits, information about health and beauty, information about your lifestyle or preferences such as your hobbies and interests. Information about health is called “special categories of Personal Data” that require special protection because of their sensitivity.
PERSONAL DATA: WHAT WE COLLECT AND WHY
In order for you to become a Registered Customer and to enjoy our various products and services, it is necessary for you to provide us with certain essential Personal Data as indicated at the time of collection. We may also ask for other information that helps us to offer you tailored products and services that we think may be of interest to you. The types of Personal Data we may collect include your name, address, email, telephone number, date of birth, gender, age, shopping preferences and hobbies.
We shall have the right to collect, hold, process and/or use, the Personal Data in the Database in each case for the purposes as set out in, and in accordance with, this PICS. If you are unable or unwilling to provide us with complete and correct Personal Data, we may not be able to provide or continue to provide our products and services to you.
HOW DO WE PROTECT YOUR PERSONAL DATA?
We maintain appropriate technical and organisational measures to protect the Personal Data you provide to us against accidental or unlawful destruction, loss, alteration, and/or unauthorised disclosure of, or access to your Personal Data.
Our Sites may contain hyperlinks to other websites provided by third parties. We do not control these Third-Party websites or apps or any of the content contained on those websites or apps.
Once you have left our website or apps, we cannot be responsible nor accept any liability for the protection and privacy of any information which you provide to other sites or apps. You should exercise caution and look at the privacy policies of the other sites that you visit.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies, pixel tags, web beacons and similar technologies (together referred to as “Cookies”) to improve our products and your experience on our Sites by collecting information on how you use our Sites. Some of the Cookies we use are required to enable core site functionality, for example to provide secure log-in or to remember how far you are through an order, but we also use Cookies that allow us to analyze site usage (so we can measure and improve performance), and advertisement Cookies which are used by advertising companies to serve ads that are relevant to your interests.
We may also tailor our Sites and our products to your interests and needs, by collecting information about your device and linking this to your Personal Data so as to ensure that our Sites present the best experience on our Sites for you.
Our websites are initially set up to accept Cookies. You can opt-out of or delete historical cookies by changing the settings on your web browsers; however, if you do so, you may find that certain features on our website and/or our app do not work properly.
ABOUT USING OUR SITES
When you choose to use access or download our Sites or allow connectivity via Wi-Fi connections to your device, we receive information about your location and mobile device, including a unique identifier for your personalised device, your GPS data or wireless networks data (WLAN). Location data is neither stored nor transmitted to third parties. If you agree with the localisation function and/or enable the notifications function on your device mobile, we can provide you with location-based services including advertising, search results and personalised content. When you are near
one of our Stores, then we can use push email communications or notifications (such as recommended promotion and recommended products) to you based on your geo-location data services and/or immediately previous on-line activities if you have provided your consent to receive such communications and advertising.
Most mobile devices allow you to turn off location services and push notifications on your device. Should you wish to do so, please access your own device and vary the settings for notification on your device to reflect your own preference to be notified (or not) following the relevant instructions
under your device.
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
To protect your privacy, we will endeavour to only share with third parties data which has either been aggregated and anonymised or which otherwise does not contain your name or contact details.
By using our Sites, you agree to allow us to share your Personal Data with third parties and to the cross-border transfer of your personal data in accordance with this section. Regardless of where we store or process your Personal Data, we are committed to protecting it and will take reasonable
steps to safeguard it in accordance with this Privacy Policy and all applicable laws.
PARTNERS
Your Personal Data may be shared by us with our trusted business partners which offer Retail Goods or Services
SERVICE PROVIDERS
Your Personal Data may be shared with our service providers (including agents and contractors) which process Personal Data on our behalf to help us administer and operate our business and our Sites to conduct data analytics. These may include IT vendors, back-office and front-end or
ancillary service providers, logistic and delivery service providers, call centre operators, marketing agencies, data management and analytics service providers, and customer contact services.
GOVERNMENT AND REGULATORY AUTHORITIES
We will disclose your Personal Data to courts, law enforcement, regulatory or other governmental agencies if we are required to do so by law, or by a warrant, subpoena or court order.